Privacy Policy

1. Information We Collect

We collect the following types of information when you use our website:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment details that you provide when making a purchase or creating an account.
  • Non-Personal Information: This includes browsing behavior, IP address, device type, and other usage data to improve your website experience.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your order, account, and promotions.
  • To personalize your shopping experience and improve our services.
  • To send marketing materials, if you have opted in to receive them.
  • To respond to your inquiries or customer service requests.

3. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties who assist in:

  • Payment Processing: We use third-party payment processors to securely handle your payment details.
  • Shipping and Delivery: We share your information with courier services to fulfill your order.
  • Marketing and Analytics: We may use third-party services for targeted ads and analyzing website usage.

These third-party partners are obligated to protect your data and use it only for the purpose of delivering their services to us.

4. Data Security

We use industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security updates. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our website. Cookies allow us to remember your preferences, offer personalized content, and analyze website traffic. You can manage or disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccurate information.
  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing communications by unsubscribing or contacting us directly.

For any of these requests, please contact us at info@phitku.com.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked sites before providing them with personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Email: info@phitku.com
Phone:  +91 8777012987
Address: 19 Panchanantala Road, Bally, Howrah, Flat 4D,711201, West Bengal.

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Phitku with your personal information.